Once registered, you immediately gain access to promotional offers tailored to your preferences and regional events. These include welcome packages, reload bonuses, and event-specific promotions curated for our Namibian audience. Registered customers also receive priority handling of withdrawal requests and access to enhanced features within their player account. Registration allows us to personalise communications and offers so we can present promotions that match your betting habits. We encourage you to keep contact preferences up to date to receive the most relevant information and to participate in loyalty programmes designed to reward frequent play.
Provide accurate personal details and ensure your email and phone number are accessible for verification. Use a secure and unique password and follow our on-screen guidance for identity submission if requested. Having verification documents ready will speed up the KYC process and provide immediate access to all features. If you plan to use card or bank transfers, ensure the payment details match your registered name. For cryptocurrency deposits, follow the exact wallet instructions to avoid delays. In case of any mismatch or questions, our support team is available to clarify requirements quickly.
Following these steps reduces friction and ensures you can take full advantage of bonuses and services without unnecessary wait times. We aim to make the process as smooth and transparent as possible to welcome you onboard responsibly and securely.
Complete your registration now to claim the welcome package and start playing with extra value.
We handle your personal data with strict confidentiality and in line with applicable regulations. Only authorised personnel process identity documents and payment details, and secure storage procedures are followed at all times. Our privacy policy explains the types of data we collect, how it is used, and your rights regarding access and correction. You can update your personal information via the account settings page and request deletion or data export where permitted by law. We use industry-standard encryption to protect transmissions and do not share personal data with unauthorised third parties.
Our privacy commitments are part of our broader approach to customer care and regulatory compliance. If you have questions regarding data handling, our privacy team can provide detailed responses and guidance.
If you do not receive a verification email, check your spam folder and confirm that the email address provided is correct. If phone verification fails, ensure your network allows SMS reception and that you entered the correct number. For persistent issues, contact support with a screenshot or description of the problem to expedite resolution. We also provide guidance for those who cannot use particular payment methods or require alternative verification. Our support will advise the best course of action tailored to your situation and local regulations.
Registration should be simple and quick for the majority of users. Our systems are designed to reduce friction and provide clear steps so you can begin playing with confidence shortly after signing up.
You need your full name, date of birth, email, and phone number. A valid ID may be requested for verification. A secure password is required to protect your account.
You can complete basic registration and deposit in many cases, but identity verification is required for certain bonuses and higher withdrawals. We recommend completing KYC promptly to avoid delays.
Yes, creating an account is free. You only pay any external fees that may be charged by payment providers when depositing or withdrawing funds.
