The app is optimised for performance and saves you time navigating menus compared to a browser. Push notifications let you stay informed about key matches, odds changes and personalised offers. The app also supports quick deposits and a smoother live betting interface to react to fast-moving events with minimal delay. For frequent players, the app provides a more integrated experience and access to exclusive app-only promotions at times. We recommend installing updates regularly to benefit from performance improvements and feature enhancements.
For Android, download the app from our official site or the designated store link; ensure you enable installation from trusted sources if using the APK method. For iOS, follow the App Store installation steps where applicable. Keep your device updated to the latest OS version for the best app performance and security. App size and system requirements are displayed on the download page so you can confirm compatibility before installing. We recommend allowing required permissions for push notifications and secure storage, and to keep automatic updates enabled for seamless improvements.
If you experience installation issues, our support team can provide device-specific guidance. We also maintain a FAQ to cover common app-related questions and troubleshooting tips.
The app uses secure communication protocols and local protections to keep your account safe. We recommend enabling biometric login where supported and using a strong device lock. Payment flows within the app are routed through trusted gateways and are protected by the same rigorous standards we use on the website. If you lose your device, remote device management and account recovery options allow you to secure your account. Contact support immediately to suspend access and receive assistance with recovery steps.
We continually review app security and update mechanisms to align with best practices. Keeping your device and app updated ensures you receive the latest protections.
We welcome feedback on app performance and features to help us prioritise improvements. Report bugs or suggest enhancements using the in-app feedback option or contact support with detailed information. User feedback directly influences updates and new features to better serve our customers. For urgent issues such as transaction errors or account access problems via the app, provide screenshots and device details to help our team investigate swiftly. We prioritise critical issues to minimise service disruption.
Our development and support teams work closely to ensure timely fixes and meaningful feature enhancements based on user input. We appreciate constructive feedback and value customer contributions to the app roadmap.
Both the app and mobile site use secure protocols. The app may provide additional convenience features like biometric login, but following security best practices is essential on both platforms.
Occasionally we run app-exclusive offers. Check the promotions page within the app and opt in where required to claim special deals.
Restart your device, update the app and OS, and clear app cache if applicable. If crashes persist, contact support with device details and logs if available.
